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  • 100% SECURE


1.Is ordering online secure?

Yes. We take the utmost care with the information that you provide us when placing an order. The transitions are encrypted through the transmission of all credit card and personal customer information.

2.How do I place my order?

It’s easy. Once you have finished adding items to your shopping cart, are ready to complete your transaction, move your cursor to the button “Proceed to Checkout”. You will then be transferred to our most secure side and asked to choose the checkout Method . Either create a new account or place an order without an account. Once you have decided the checkout method, you will be prompted to enter your personal information. After providing this information, you will need to click on the "Shipping Method" button to determine your delivery charge, if applicable. After this, you need to fill the “Payment Information” choosing between Credit Card (American Express, Visa, MasterCard and Discover) or Payment on delivery.

After all, you will the prompted to the Order Review, where you can see you billing information.

3.How do I add items to my cart?

To add an item to your cart, navigate to the page of the item you are interested and click the button “Add to Chart”, on the right corner.

4.Can I add several unit of the same item?

Yes. Next to the button “Add to Chart”, you will see a text field to enter the desired quantity of the same product.

Checkout as Guest - For customers who do not register definitely in our store. Register – For customers who want to register in our store and take advantage of discounts and news.

5.How do I remove items from my cart?

First, you must click the “Cart (number)” on the menu bar, you be prompted to the “Shopping Cart” page. Once you have identified the item that you would like to delete, click on “Remove item” and the item will be automatically deleted.

6.How do I change the quantity of a particular item in my cart?

First, you must click the “Cart (number)” on the menu bar, you be prompted to the “Shopping Cart” page. Once you have identified the item that you would like to change the quantity, click on “Edit”. You will be prompted back to the item’s page, where you can change de quantity (Qty) and click “Update Chart”.

7.How can I register, sign into my account and/or edit the information in my account?

For registration, must click on “Register” on the menu bar. After that, fill just 3 text fields (First Name, Last Name and Email address) and/or check “Sign Up for Newsletter”. Choose a strong Password and confirm it on the next 2 text fields, the click “Submit” button.

After successful registration you will be prompted to “My Dashboard”, also accessible by clicking “My Account” on the menu bar. On this page you will be able to edit your: Account information and Address Book, Newsletter subscription’s status. Will also be able to see your: Orders, Billing Agreements, Recurring profiles, Wish lists, Applications.

On the Dashboard you can also Create and Manage your Gift Registry.

8.How will I know that you have received my order?

After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

9.What are your payment options?

We accept to types of payment, PayPal (using credit and debit card) and P.O.S (Point of Sale). You can choose from the secure or confortable payment option.

10.What is your returns policy?

We want you to be completely satisfied with your order. If for some reason you are not and you wish to return your purchase, you’ll need to contact us after read the “Cancellation and Return” Condition on the “Terms and Conditions”.

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